Terms & Conditions

Thank you for visiting Clear Creations! Whilst you are shopping with us, we will do our utmost to make sure it's an enjoyable visit and that you are 100% chuffed with your cards.

Now on to the boring legal jargon!  However, it is important and protects both us and you so please read it carefully.  

These terms and conditions apply to the site www.clearcreations.co.uk. By visiting clearcreations.co.uk or by placing an order, you are confirming that you have read these terms and conditions and agree to adhere to them in their entirety. If you do not agree to these terms and conditions, it is probably best not to use us. 

We may update or vary our terms and conditions, so please check this page every time you order with us.

Whenever you buy a product through this website, you will be contracting with Clear Creations Ltd, a limited company incorporated in England and Wales under company number 6764718.

Registered office:

18 Ravenings Parade, 39 Goodmayes, Ilford, Essex, IG3 9NR

Email address: info@clearcreations.co.uk

Telephone number: +44 20 8885 0009

VAT registration number: 94 2938 882

RETAIL CUSTOMERS

VAT - All prices shown are inclusive of UK VAT at the current standard rate of UK VAT. 

Payment - Payment must be received in full before the order is dispatched. We accept payment in pound sterling and euros via credit/debit cards (excluding American Express).

Delivery:

  1.   The dispatch date is the day we  send the item you have ordered not the day it will be delivered. 

  2.   If any of the details you have given us in your delivery address are incorrect, we are not liable for any items that are not received. 

  3.  Delivery is free for all UK retail orders. 

Returns - If you are not entirely happy with your purchase, a full refund will be given on receipt of the greeting cards in their unopened cellophane packaging. Returns may be sent to Clear Creations (RETURNS), The Old Granary, Unit 16, Upper Stoneham, Lewes, East Sussex BN8 5RH. 


TRADE CUSTOMERS

VAT - All wholesale prices shown are exclusive of UK Value Added Tax (VAT) at the current standard rate of UK VAT. 

Payment - For first orders, payment must be paid via a pro forma invoice. For all other orders, payment is strictly within 30 days of invoice. We accept payment in pound sterling and euros via credit/debit cards (excluding American Express) through clearcreations.co.uk or BACS to account number: 69578382, sort code: 08 92 99 and post to: Clear Creations, The Old Granary, Unit 16, Upper Stoneham, Lewes, BN8 5RH.

Goods will be dispatched once the payment/order has been received. 

Delivery:

  1. The dispatch date is the day we send the item you have ordered, not the day it will be delivered.

  2. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items that are not received.

  3. Delivery is £7.50 for orders under £120 and free for all orders over £120.

 Order - Please order in packs of 6 or multiples of 6. 

Returns - If you are not entirely happy with your purchase, a full refund will be given on receipt of the greeting cards in their unopened cellophane packaging. Returns may be sent to Clear Creations (RETURNS), The Old Granary, Unit 16, Upper Stoneham, Lewes, East Sussex BN8 5RH.