Terms and Conditions

Thank you for visiting Clear Creations! Whilst you are shopping with us, we will do our utmost to make sure its an enjoyable visit and that you are 100% chuffed with your cards.

Now onto the boring legal jargon! It is however important and protects both us and you, so please read it carefully.

These terms and conditions apply to the site, www.clearcreations.co.uk. By visiting clearcreations.co.uk or by placing an order, you’re confirming that you’ve read these terms and conditions and agree to adhere to them in their entirety.  If you do not agree to these terms and conditions, it’s probably best not to use us.

We may update or vary our terms and conditions, so please check this page every time you order with us.

Whenever you buy a product through this Website, you will be contracting with Clear Creations.co.uk Limited, a limited company incorporated in England and Wales under company number 6764718

Registered office:
18 Ravenings Parade, 39 Goodmayes, Ilford, Essex, IG3 9NR

Email address:info@clearcreations.co.uk

Telephone number: +44 20 8885 0009

VAT registration number: 94 2938 882

RETAIL CUSTOMERS:

VAT - All retail prices shown are inclusive of UK VAT at the current standard rate of UK VAT.

PAYMENT - Payment must be received in full before the order is dispatched. We accept payment in Pounds Sterling and Euros via credit/debit cards (not American Express)

DELIVERY:

  1. The despatch date is the day we SEND the item you’ve ordered, NOT the day it will be delivered
  2. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which are not received.
  3. Delivery is free for all UK retail orders.

RETURNS - If you are not entirely happy with your purchase, a full refund will be given on receipt of the greetings cards in their unopened cellophane packaging. Returns may be sent to Clear Creations (RETURNS), Unit 16, Upper Stoneham, Lewes, East Sussex, BN8 5RH.

ANNUAL SUBSCRIPTION
Two cards will be sent out at the beginning of each month. To specify which cards you would like for the coming month, send an email to subscriptions@clearcreations.co.uk no later than the 21st and we’ll make sure your selected designs are sent. Please make sure the email includes your full name and the order code for each card. For example, an email received by us no later than the 21st of January requesting CL0504 and CL0730 will be processed and sent out at the beginning of February.

We reserve the right to fill out-of-stock items with an equivalent design.

CARD ORDER CODE – To find a card’s order code, click on the thumbnail image of the card when browsing our selection. This takes you to the description page. The order code is on the right-hand side of the page under “Other Features.”

TRADE CUSTOMERS:

VAT - All wholesale prices shown are exclusive of UK Value Added Tax (VAT) at the current standard rate of UK VAT.

PAYMENT - For first orders, payment must be paid via a pro-forma invoice. For all other orders, payment is strictly within 30 days of invoice. We accept payment in Pounds Sterling and Euros via credit/debit cards (not American Express) via clearcreations.co.uk, or BACS to; Account number: 69578382 Sort Code: 08 92 99 and post to; Clear Creations, The Old Granary, Unit 16, Upper Stoneham, Lewes, BN8 5RH.

Goods will be dispatched once the payment/order has been received.

DELIVERY

  1. The despatch date is the day we SEND the item you have ordered, NOT the day it will be delivered
  2. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items which are not received.
  3. Delivery is £7.50 for orders under £120. Free for all orders over £120.

ORDER - Please order in packs of six, or multiples of 6

RETURNS - If you are not entirely happy with your purchase, a full refund will be given on receipt of the greetings cards in their unopened cellophane packaging. Returns may be sent to Clear Creations (RETURNS), The Old Granary, Unit 16, Upper Stoneham, Lewes, BN8 5RH.